A cloud-based phone system, also known as a hosted PBX or virtual PBX, is a business phone system that is hosted by a third-party provider over the internet, rather than on-premises. This type of phone system offers a number of benefits over traditional phone systems, including lower costs, greater flexibility, and scalability.
Cloud-based phone systems are typically more affordable than traditional phone systems because they do not require businesses to purchase and maintain their own hardware. Additionally, cloud-based phone systems are more flexible than traditional phone systems because they can be easily scaled up or down to meet the changing needs of a business. Cloud-based phone systems also offer a number of features that are not available on traditional phone systems, such as call forwarding, voicemail-to-email, and video conferencing.
