Live chat chat, often referred to as live chat or online chat, is a form of synchronous communication that allows real-time text-based conversations between multiple participants over the internet. It is commonly used for customer support, sales, and technical assistance on websites and mobile applications.
Live chat chat offers numerous benefits. It provides immediate assistance to customers, which can lead to increased satisfaction and loyalty. It also allows businesses to proactively engage with potential customers, qualify leads, and close deals more efficiently. Furthermore, live chat chat can be integrated with other customer relationship management (CRM) systems to provide personalized experiences and track customer interactions.